Guides for web agencies and freelancers

Last updated: 9 November 2026

What we learned building StatOps, from the questions of agencies and freelancers who maintain their clients’ sites.

Guides

• Website maintenance report: what it should contain
  What to put in the monthly report, and what is better left out.
• Website maintenance report template
  A ready-to-copy monthly report template, to adapt to your agency.
• Website maintenance contract: what to write, what to promise
  The clauses that prevent disputes, and the promises not to make.
• How to prove the value of your maintenance to a client
  Making visible a job whose goal is that nothing happens.
• Monitoring SSL certificate expiry
  One command to check, one alert threshold, and why auto-renewal breaks.
• A client’s site is down: what to do, in what order
  Five steps, in this order, to keep a cool head.
• Monitoring your clients’ sites when you run an agency
  What to monitor, how often, and how to avoid false alerts.
• Website uptime: how much downtime is 99.9%?
  99%, 99.9%, 99.99%: what that really means in minutes.
• List every domain on an Nginx server with one command
  nginx -T, one line of shell, and the names to leave out.

Compare with other tools

• StatOps or UptimeRobot: which to choose when you manage client sites?
  When to keep UptimeRobot, and when to move to a tool built for agencies.
• StatOps or Uptime Kuma: self-hosted or managed service?
  Free but yours to maintain, versus a turnkey service.
• StatOps or HetrixTools: which tool to monitor servers and client sites?
  Two tools that monitor servers and sites, with a different approach.
• StatOps or Oh Dear: which one for a web agency?
  Two serious tools, built for agencies, that do not cover the same ground.
• ManageWP, MainWP, WP Umbrella or StatOps: which to choose?
  WordPress tools manage WordPress. StatOps monitors everything else too.