MAINTENANCE REPORT · [Month] [Year]
Client: [Client name]
Site: [example.com]
Prepared by: [Your agency]

1. AT A GLANCE
Uptime this month: [99.95] %
Incidents: [0 / number]
SSL certificate: valid until [date]
Average response time: [ms]

2. INCIDENTS
[No incidents this month.]
or
[Date, time]: [what happened], duration [x min], cause: [cause], what we did: [action].

3. WHAT WE DID
- [CMS and plugin updates]
- [Backup restored as a test on dd/mm]
- [Security fix applied]

4. COMPARISON WITH [PREVIOUS MONTH]
Uptime: [99.98 %] -> [99.95 %]
Response time: [310 ms] -> [280 ms]

5. COMING UP
- [Domain name renewal on dd/mm]
- [Major update to plan]

A question? [email] · [phone]